Cancellation Terms, Conditions and Indemnity
Effective date: 2 December 2020
Courses, workshops, subscriptions, sessions, groups and events by Alice Roorda
For All Administrative Questions Please Email: [email protected]
Include the name of the course, workshop, session or event in the email title.
Email is our only form of communication. Please allow up to 48 work hours for a reply. This ensures the best clarity and record keeping for all communications. I will reply to your emails as soon as possible and in the order they are received. Thank you for your understanding.
ONLINE COURSES 6 MONTHS ACCESS
Once you purchased a course, you will have online access to watch it in your own time for 6 months. You will not be able to download the course to your computer; you will only have access through the platform Kajabi to watch it with your email and password once purchased.
You have access to the "GEM community" on the Kajabi platform (to access in your "library" on www.thepowerofauthenticity.com once you purchased a monthly subscription. Your access is only activated for the duration of your subscription.
All monthly subscriptions give you access to all Aligns replays.
Everything discussed within the confines of any group or private setting within or related to the courses, workshops, sessions, groups or events of The Power of Authenticity shall remain confidential and shall not be divulged to any third party. Everyone should feel safe to express themselves freely.
Business name that appears on card statements is: The Power of Authenticity
For questions please email: [email protected]
CANCELLATION AND REFUND POLICY
Your satisfaction with the online courses, workshops, subscriptions, groups or events is of highest priority!
Refunds: True Choices Course: you have a satisfaction guarantee for a full twenty days for the True Choices Course, from the day of purchase. If, within twenty days of purchase, you realize the course is not for you, you can request for a full refund.
To request a refund, please send an email to [email protected] Your refund will be processed within five working days and we will send you an email confirmation when your refund has been completed.
However, I’d love to have a chance to address and resolve your concerns. If there’s something I can assist you with, please email me at [email protected], and I’ll be happy to help!
Note: There are no refunds outside the refund policy other than the True Choices Course.
Cancellation: Monthly subscriptions are charged after a 7-day trial period only. Your monthly subscription starts counting from the day of payment only. You can cancel your subscription up to a day before the next monthly payment is due.
Shifting your subscription package from one package to the other can be done by cancelling your subscription and subscribing to a new one. Be aware if you shift within your subscription month, no refunds are given for the period of overlap.
Note: The Power of Authenticity does not store credit card information.
PARTICIPATING IN LIVE GROUPS, SESSIONS, EVENTS OR LIVE Q&A SESSION WITH ALICE ROORDA
LIVE GROUPS, SESSIONS, EVENTS
Most live activities are via Zoom. You will receive an e-mail containing an access link prior to the Zoom event.
The Zoom links for the Align sessions are in the "GEM community" on the website www.thepowerofauthenticity.com You find the "GEM community" in your "library" (on the top-right corner of the website). The "library" tag only appears once you purchased something. Your access is only activated for the duration of your subscription.
From 2022 the will be in-person live activities in Mallorca as well.
Each Q&A session will be livestreamed. You will receive an e-mail containing an access link prior to each Q&A session.
Using a combination of live video conferencing and questions submitted by email or chat in advance or during the event, Alice will answer specific questions regarding the content that has been discussed in the course or related topics.
During each Q&A session, participants will be able to ask relative, course-related questions in the Q&A window, which will be moderated by event staff. The CHAT window will also be available for participants to make comments and to connect with each other. Mean spirited comments, vulgarity or any form of aggressive language will not be tolerated. Please keep your questions and comments relative to the course/event topics. We reserve the right to remove anyone from the course at any time.
To optimize your viewing experience, please review these tips:
CHECK YOUR TECH
Live Streaming and Zoom Tech Requirements: Guidelines for a successful online experience
Being able to watch (streaming) events is fairly straightforward. Any reasonably current device - meaning 5 years old or less - from a smartphone, to a tablet, or computer will be able to view the livestream.
You’ll want to be sure you have a solid connection to the internet, either via a WIFI or hardwired ethernet connection to the Internet, or with a phone or tablet connected to a cellular phone network.
As long as you have a minimum and stable 5mbps of download speed you will be able to watch the livestream or participate in Zoom events. To check your connection speed, you can go to: Speedtest.net and run a speed test.
Note: Having someone else with a phone, tablet or computer on your Wi-Fi or hard wired to your network watching another video (Netflix, YouTube, Facebook, etc.) or downloading a file can severely degrade your ability to watch the course.
LIVE STREAMING AND ZOOM TIPS
If you have an older device running on an older version of Windows or OS X with an older browser, below are a few things you can do to increase the likelihood you’ll have a successful streaming experience. (NOTE: if you have a PC that is still using Internet Explorer, you may want to download Firefox or Chrome and use that as your browser.)
- Clear your browser history before you start streaming
- Update Flash so you are running the most current version of Flash possible on your computer
- Update your browser so you are running the most current version of your browser possible.
- Do a shut down on your computer, then restart prior to streaming. This reloads Flash and clears out memory.
- Stream with only 1 tab open on your browser, the tab you’re using to watch the stream. This ensures there won’t be background scripts from other websites running on your computer.
- Make sure you have sufficient Internet bandwidth to watch the stream. A symptom of insufficient bandwidth is seeing the spinning circle on the player screen, or the stream stopping and starting. You can check your bandwidth by going to speedtest.net. You need a minimum of 5mbps of download speed to view streaming.
- If you can plug into your router rather than stream wireless, it’s more reliable, though not necessary.
- Having someone else with a phone, tablet or computer on your Wi-Fi or hard-wired to your network watching another video (Netflix, YouTube, Facebook, etc.) or downloading a file can severely degrade your ability to watch the course.
The materials contained and accessible from and in this website, courses, workshops and events, owned, operated, licensed, or controlled by The Power of Authenticity are the proprietary information of The Power of Authenticity or the party that provided the content to The Power of Authenticity. The Power of Authenticity or the party that provided the content to The Power of Authenticity retains all right, title, and interest to the content. The materials contained and accessible from and in this website, courses, workshops and events, owned, operated, licensed, or controlled by The Power of Authenticity are copyrighted and may not be reproduced, distributed, republished, uploaded, posted or transmitted in any form, or by any means, without the express written permission of The Power of Authenticity. You may download or purchase material displayed on and in the website, courses, workshops and events for non-commercial personal use only, provided you retain all copyright and other proprietary notices contained in the materials. You may not, however, reproduce, republish, display, perform, distribute, modify, transmit, reuse, re-post, or use the content of this website, the courses, workshops and events for public or commercial purposes, including, without limitation, the text, images, blog posts, audio, and video, without the express written permission of The Power of Authenticity. Images of people or places displayed on and within the website, courses, workshops and events are either the property of, or used with permission by, The Power of Authenticity. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these terms and conditions. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. The trademarks, logos, and service marks displayed on the website are unregistered Trademarks of The Power of Authenticity and other third parties that have authorized the use of such Trademarks on the website. Nothing contained on and within the website, courses, workshops and events should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on and within the website, courses, workshops and events without the written permission of The Power of Authenticity or the appropriate third party. Your use of the Trademarks displayed on the website, or any other content on the website, except as provided in these terms and conditions, is strictly prohibited. You are also advised that The Power of Authenticity will aggressively enforce its intellectual property rights to the fullest extent of the law
I undertake any activities within The Power of Authenticity (courses, groups, sessions, workshops, events) on my own accord and accordingly indemnify the facilitator Alice Roorda and The Power of Authenticity from any harm, loss or damages of any nature, whether bodily harm, trauma or any other damages to my person or property resulting from the activity (course, workshop, group, sessions or event), whether directly or indirectly.
By purchasing any course, workshop, subscription or attending an event under the name of The Power of Authenticity, you are in acceptance of all terms stated in this document and indemnifies the facilitator Alice Roorda and The Power of Authenticity from any future claim whatsoever.